NAPO Code of Ethics

National Association of Productivity and Organizing Professionals (NAPO)

Code of Ethics

The National Association of Productivity and Organizing Professionals® (NAPO®) is dedicated to helping people and organizations bring order and efficiency to their lives. NAPO’s mission is to be the leading source for organizing and productivity professionals by providing exceptional education, enhancing business connections, advancing industry research, and increasing public awareness. Members of NAPO pledge to exercise judgment, self-restraint, and conscience in their conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitable practices among all who are engaged in our profession.

Organize Me Inc is a Member of NAPO. CEO and Founder Janine Sarna-Jones has earned a Certified Professional Organizer® (CPO®) credential. CPOs earn their credential by proving they embody the founding principles, have the requisite experience, adhere to the BCPO Code of Ethics, and comprehend the entire body of knowledge required to pass the Board of Certification for Professional Organizers® (BCPO®) examination.

The NAPO Code of Ethics is a set of principles that guides our professional conduct with our clients and colleagues. Members of NAPO pledge to exercise judgment, self-restraint, and conscience in their conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitable practices among all who are engaged in our profession.

Clients

Working Relationships

  • I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
  • I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
  • When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified professional organizers, productivity consultants and/or other qualified professionals.
  • I will advertise my services in an honest manner and will represent the organizing and productivity profession accurately

Confidentiality

  • I will keep confidential all client information, both business and personal, including that which may be revealed by other professional organizers and productivity consultants.
  • I will use proprietary client information only with the client’s permission.
  • I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.

Fees

  • I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.
  • I will make recommendations for products and services with my client’s best interests in mind.

Colleagues

  • I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and will treat them with respect and courtesy.
  • I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
  • I will act and speak on a high professional level so as not to bring discredit to the organizing and productivity profession.